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Applies To: Windows 10, Windows 8.1, Windows Server 2012 R2, Windows Server 2016

You can use the Remote Desktop client for Mac to work with Windows apps, resources, and desktops from your Mac computer. Use the following information to get started - and check out the FAQ if you have questions.

Note

  • Curious about the new releases for the macOS client? Check out What's new for Remote Desktop on Mac?
  • The Mac client runs on computers running macOS 10.10 and newer.
  • The information in this article applies primarily to the full version of the Mac client - the version available in the Mac AppStore. Test-drive new features by downloading our preview app here: beta client release notes.

Get the Remote Desktop client

Follow these steps to get started with Remote Desktop on your Mac:

  1. Download the Microsoft Remote Desktop client from the Mac App Store.
  2. Set up your PC to accept remote connections. (If you skip this step, you can't connect to your PC.)
  3. Add a Remote Desktop connection or a remote resource. You use a connection to connect directly to a Windows PC and a remote resource to use a RemoteApp program, session-based desktop, or a virtual desktop published on-premises using RemoteApp and Desktop Connections. This feature is typically available in corporate environments.

What about the Mac beta client?

We're testing new features on our preview channel on AppCenter. Want to check it out? Go to Microsoft Remote Desktop for Mac and click Download. You don't need to create an account or sign into AppCenter to download the beta client.

If you already have the client, you can check for updates to ensure you have the latest version. In the beta client, click Microsoft Remote Desktop Beta at the top, and then click Check for updates.

Add a Remote Desktop connection

To create a remote desktop connection:

  1. In the Connection Center, click +, and then click Desktop.

  2. Enter the following information:

    • PC name - the name of the computer.
      • This can be a Windows computer name (found in the System settings), a domain name, or an IP address.
      • You can also add port information to the end of this name, like MyDesktop:3389.
    • User Account - Add the user account you use to access the remote PC.
      • For Active Directory (AD) joined computers or local accounts, use one of these formats: user_name, domainuser_name, or user_name@domain.com.
      • For Azure Active Directory (AAD) joined computers, use one of these formats: AzureADuser_name or AzureADuser_name@domain.com.
      • You can also choose whether to require a password.
      • When managing multiple user accounts with the same user name, set a friendly name to differentiate the accounts.
      • Manage your saved user accounts in the preferences of the app.
  3. You can also set these optional settings for the connection:

    • Set a friendly name
    • Add a Gateway
    • Set the sound output
    • Swap mouse buttons
    • Enable Admin Mode
    • Redirect local folders into a remote session
    • Forward local printers
    • Forward Smart Cards
  4. Click Save.

To start the connection, just double-click it. The same is true for remote resources.

Export and import connections

You can export a remote desktop connection definition and use it on a different device. Remote desktops are saved in separate .RDP files.

  1. In the Connection Center, right-click the remote desktop.
  2. Click Export.
  3. Browse to the location where you want to save the remote desktop .RDP file.
  4. Click OK.

Use the following steps to import a remote desktop .RDP file.

  1. In the menu bar, click File > Import.
  2. Browse to the .RDP file.
  3. Click Open.

Add a remote resource

Remote resources are RemoteApp programs, session-based desktops, and virtual desktops published using RemoteApp and Desktop Connections.

  • The URL displays the link to the RD Web Access server that gives you access to RemoteApp and Desktop Connections.
  • The configured RemoteApp and Desktop Connections are listed.

To add a remote resource:

  1. In the Connection Center click +, and then click Add Remote Resources.
  2. Enter information for the remote resource:
    • Feed URL - The URL of the RD Web Access server. You can also enter your corporate email account in this field – this tells the client to search for the RD Web Access Server associated with your email address.
    • User name - The user name to use for the RD Web Access server you are connecting to.
    • Password - The password to use for the RD Web Access server you are connecting to.
  3. Click Save.

The remote resources will be displayed in the Connection Center.

Connect to an RD Gateway to access internal assets

A Remote Desktop Gateway (RD Gateway) lets you connect to a remote computer on a corporate network from anywhere on the Internet. You can create and manage your gateways in the preferences of the app or while setting up a new desktop connection.

To set up a new gateway in preferences:

  1. In the Connection Center, click Preferences > Gateways.
  2. Click the + button at the bottom of the table Enter the following information:
    • Server name – The name of the computer you want to use as a gateway. This can be a Windows computer name, an Internet domain name, or an IP address. You can also add port information to the server name (for example: RDGateway:443 or 10.0.0.1:443).
    • User name - The user name and password to be used for the Remote Desktop gateway you are connecting to. You can also select Use connection credentials to use the same user name and password as those used for the remote desktop connection.

Manage your user accounts

When you connect to a desktop or remote resources, you can save the user accounts to select from again. You can manage your user accounts by using the Remote Desktop client.

To create a new user account:

  1. In the Connection Center, click Settings > Accounts.
  2. Click Add User Account.
  3. Enter the following information:
    • User Name - The name of the user to save for use with a remote connection. You can enter the user name in any of the following formats: user_name, domainuser_name, or user_name@domain.com.
    • Password - The password for the user you specified. Every user account that you want to save to use for remote connections needs to have a password associated with it.
    • Friendly Name - If you are using the same user account with different passwords, set a friendly name to distinguish those user accounts.
  4. Tap Save, and then tap Settings.

Customize your display resolution

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You can specify the display resolution for the remote desktop session.

  1. In the Connection Center, click Preferences.
  2. Click Resolution.
  3. Click +.
  4. Enter a resolution height and width, and then click OK.

To delete the resolution, select it, and then click -.

Displays have separate spacesIf you are running Mac OS X 10.9 and disabled Displays have separate spaces in Mavericks (System Preferences > Mission Control), you need to configure this setting in the remote desktop client using the same option.

Drive redirection for remote resources

Drive redirection is supported for remote resources, so that you can save files created with a remote application locally to your Mac. The redirected folder is always your home directory displayed as a network drive in the remote session.

Note

In order to use this feature, the administrator needs to set the appropriate settings on the server.

Use a keyboard in a remote session

Mac keyboard layouts differ from the Windows keyboard layouts.

  • The Command key on the Mac keyboard equals the Windows key.
  • To perform actions that use the Command button on the Mac, you will need to use the control button in Windows (e.g.: Copy = Ctrl + C).
  • The function keys can be activated in the session by pressing additionally the FN key (e.g.: FN + F1).
  • The Alt key to the right of the space bar on the Mac keyboard equals the Alt Gr/right Alt key in Windows.

By default, the remote session will use the same keyboard locale as the OS you're running the client on. (If your Mac is running an en-us OS, that will be used for the remote sessions as well.) If the OS keyboard locale is not used, check the keyboard setting on the remote PC and change it manually. See the Remote Desktop Client FAQ for more information about keyboards and locales.

Support for Remote Desktop gateway pluggable authentication and authorization

Windows Server 2012 R2 introduced support for a new authentication method, Remote Desktop Gateway pluggable authentication and authorization, which provides more flexibility for custom authentication routines. You can now this authentication model with the Mac client.

Important

Custom authentication and authorization models before Windows 8.1 are not supported, although the article above discusses them.

To learn more about this feature, check out https://aka.ms/paa-sample.

Tip

Questions and comments are always welcome. However, please do NOT post a request for troubleshooting help by using the comment feature at the end of this article. Instead, go to the Remote Desktop client forum and start a new thread. Have a feature suggestion? Tell us in the client user voice forum.

Update information

Main features of the (PS4 Remote Play) version 3.0 update:

  • Stability during use of some features has been improved.

Getting ready

You'll need the following to use (PS4 Remote Play).

  • Computer*
  • PS4™ system*
  • DUALSHOCK™4 wireless controller
  • USB cable or DUALSHOCK™4 USB wireless adaptor
    By using a wireless adaptor, you can use the controller wirelessly.
  • Account for PlayStation™Network
  • High-speed Internet connection
    For best performance, we recommend a high-speed connection with upload and download speeds of at least 15 Mbps.
  • *See also 'System requirements'.

Mremote Download For Mac

To use voice chat, you'll need a microphone. You can use your computer's built-in microphone if you'd like.

Initial setup

Installing the application

  1. 1.Click one of the links below to download the installation file for (PS4 Remote Play).
    Save the file to your desktop or other location.
  2. 2.Run the installation file.
    An installation dialog box appears. Follow the on-screen instructions to install the application.
    During the installation, you might see a request to download additional software that's needed to use (PS4 Remote Play). To download this software, follow the on-screen instructions.

Setting up your PS4™ system

Before using this application, you'll need to do the following on your PS4™ system.

  • Enable Remote Play. Select (Settings) > [Remote Play Connection Settings], and then select the checkbox for [Enable Remote Play].
  • Activate the system as your primary PS4™ system. Select (Settings) > [Account Management] > [Activate as Your Primary PS4] > [Activate].
  • To start Remote Play while your PS4™ system is in rest mode, select (Settings) > [Power Save Settings] > [Set Features Available in Rest Mode]. Then select the checkboxes for [Stay Connected to the Internet] and [Enable Turning On PS4 from Network].

Using Remote Play

  1. 1.Turn on your PS4™ system or put it into rest mode.
  2. 2.Connect a controller to your computer with a USB cable, or pair it using a DUALSHOCK™4 USB wireless adaptor.
  3. 3.Launch (PS4 Remote Play) on your computer, and then click [Start].
  4. 4.Sign in with your account for PlayStation™Network.
  • You'll need to pair your PS4™ system and computer manually if you haven't activated your PS4™ system as your primary system, or if this application can't find your PS4™ system. Connect your computer and PS4™ system over the same network, and then follow the on-screen instructions.
  • Some games do not support Remote Play.
  • Some or all video content might not be displayed on your device depending on the game or video service.
  • For details on audio input and output during Remote Play, visit the customer support website for your country or region.

When Remote Play is not available

Refer to the following information if Remote Play is not available, or if you experience stability issues.

  • Generally, a high-speed connection with upload and download speeds of at least 5 Mbps is required.
    To view the estimated connection speed for your PS4™ system, select (Settings) > [Network] > [Test Internet Connection].
  • We recommend a wired Internet connection for both your PS4™ system and computer.
  • If you are using a Wi-Fi (wireless) connection, move your PS4™ system closer to the access point or router. Make sure there are no obstructions between them.
  • Other devices on your network might be using a large amount of bandwidth. Wait until they are idle before using Remote Play.
  • Select [Settings] > [Video Quality for Remote Play] on the (PS4 Remote Play) start screen. Configure these settings:
    • For [Resolution], choose either [Standard (540p)] or [Low (360p)].
    • For [Frame Rate], choose [Standard].

The connection speed varies depending on your network environment. For details, contact your Internet service provider.

System requirements

PS4™ system

System software version 7.00 or later

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Always update your PS4™ system to the latest version of the system software.

Windows PC

  • A computer with either of the following operating systems.
    • Windows 8.1 (32-bit or 64-bit)
    • Windows 10 (32-bit or 64-bit)
  • Intel® Core™ i5-560M Processor 2.67 GHz or faster
  • Intel Core i5-2450M Processor 2.50 GHz or faster
    When setting [Video Quality for Remote Play] > [Resolution] to [Best (1080p)] and [Frame Rate] to [High] on a PS4™ system (CUH-7000 series).
  • 100 MB or more of available storage
  • 2 GB or more of RAM
  • 1024 × 768 or higher display resolution
  • Sound card
  • USB port

Uninstalling the application

Folder and command names might vary depending on your OS version.

In Windows Settings, click [Apps], or in Control Panel, click [Programs] > [Programs and Features], and then uninstall [PS4 Remote Play].

Support information

For more information about (PS4 Remote Play), visit the customer support website for your country or region.

Update information

Main features of the (PS4 Remote Play) version 3.0 update:

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  • You can now enjoy Remote Play by using Bluetooth® to connect a wireless controller to a Mac computer running macOS Catalina.
  • Stability during use of some features has been improved.

Getting ready

You'll need the following to use (PS4 Remote Play).

  • Computer*
  • PS4™ system*
  • Wireless controller
  • Account for PlayStation™Network
  • High-speed Internet connection
    For best performance, we recommend a high-speed connection with upload and download speeds of at least 15 Mbps.
  • *See also 'System requirements'.

To use voice chat, you'll need a microphone. You can use your computer's built-in microphone if you'd like.

Initial setup

Installing the application

  1. 1.Click one of the links below to download the installation file for (PS4 Remote Play).
    Save the file to your desktop or other location.
  2. 2.Run the installation file.
    An installation dialog box appears. Follow the on-screen instructions to install the application.

Setting up your PS4™ system

Before using this application, you'll need to do the following on your PS4™ system.

  • Enable Remote Play. Select (Settings) > [Remote Play Connection Settings], and then select the checkbox for [Enable Remote Play].
  • Activate the system as your primary PS4™ system. Select (Settings) > [Account Management] > [Activate as Your Primary PS4] > [Activate].
  • To start Remote Play while your PS4™ system is in rest mode, select (Settings) > [Power Save Settings] > [Set Features Available in Rest Mode]. Then select the checkboxes for [Stay Connected to the Internet] and [Enable Turning On PS4 from Network].

Using Remote Play

  1. 1.Turn on your PS4™ system or put it into rest mode.
  2. 2.Connect a controller to your computer using Bluetooth®.
    You can also use a USB cable.
  3. 3.Launch (PS4 Remote Play) on your computer, and then click [Start].
  4. 4.Sign in with your account for PlayStation™Network.
  • You'll need to pair your PS4™ system and computer manually if you haven't activated your PS4™ system as your primary system, or if this application can't find your PS4™ system. Connect your computer and PS4™ system over the same network, and then follow the on-screen instructions.
  • Some games do not support Remote Play.
  • Some or all video content might not be displayed on your device depending on the game or video service.
  • For details on audio input and output during Remote Play, visit the customer support website for your country or region.

When Remote Play is not available

Refer to the following information if Remote Play is not available, or if you experience stability issues.

  • Generally, a high-speed connection with upload and download speeds of at least 5 Mbps is required.
    To view the estimated connection speed for your PS4™ system, select (Settings) > [Network] > [Test Internet Connection].
  • We recommend a wired Internet connection for both your PS4™ system and computer.
  • If you are using a Wi-Fi (wireless) connection, move your PS4™ system closer to the access point or router. Make sure there are no obstructions between them.
  • Other devices on your network might be using a large amount of bandwidth. Wait until they are idle before using Remote Play.
  • Launch (PS4 Remote Play). Then choose [PS4 Remote Play] > [Preferences] > [Video Quality for Remote Play] from the menu bar. Configure these settings:
    • For [Resolution], choose either [Standard (540p)] or [Low (360p)].
    • For [Frame Rate], choose [Standard].

The connection speed varies depending on your network environment. For details, contact your Internet service provider.

System requirements

PS4™ system

System software version 7.00 or later

Always update your PS4™ system to the latest version of the system software.

Mac

  • A computer with any of the following operating systems.
    • macOS High Sierra
    • macOS Mojave
    • macOS Catalina
  • Intel Core i5-520M Processor 2.40 GHz or faster
  • 40 MB or more of available storage
  • 2 GB or more of RAM
  • USB port

Uninstalling the application

Folder and command names might vary depending on your OS version.

Drag [PS4 Remote Play] from the Applications folder to the Trash. Then choose Finder > [Empty Trash].

Support information

For more information about (PS4 Remote Play), visit the customer support website for your country or region.

  • ', 'PlayStation', and 'DUALSHOCK' are registered trademarks or trademarks of Sony Interactive Entertainment Inc.
  • 'SONY' is a registered trademark or trademark of Sony Corporation.
  • The Bluetooth® word mark and logos are registered trademarks owned by the Bluetooth SIG, Inc. and any use of such marks by Sony Interactive Entertainment Inc. is under license. Other trademarks and trade names are those of their respective owners.
  • Mac and macOS are trademarks of Apple Inc., registered in the U.S. and other countries.
  • Intel and Intel Core are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other countries.
  • Other system and product names are generally trademarks or registered trademarks of their respective owners.